Terms of Sales
1. Preamble
These conditions of sale are concluded on the one hand by the company SAS Les Caves de la Comtesse whose registered office is 2 rue du château 49260 Bellevigne-les-châteaux, registered in the trade and companies register of Angers under the siret 898 168 091 00012, share capital of €5000, hereinafter referred to as "the seller" and on the other hand, by any natural or legal person wishing to make a purchase via the seller's website www.vignobles-colbert.com referred to - after "the buyer".
2. Purpose
These conditions of sale aim to define the contractual relationship between the seller and the buyer and the conditions applicable to any purchase made on the seller's site, whether the buyer is a professional or a consumer. The acquisition of a good or service through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or specific conditions not expressly approved by the seller. The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
3. Characteristics of the goods and services offered
The products and services offered are those listed in the catalog published on the seller's website. These products and services are offered subject to availability in stock or on order from a supplier. Each product is accompanied by a description established by the supplier; for some of them, marked DF, the buyer can have access to the supplier's documentation. The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered, particularly with regard to colors.
4. Rates
The prices appearing in the catalog are prices in euros, all taxes included, excluding customs duties and any taxes on delivery outside mainland France. The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices shown include order processing and packaging costs, but not transport and delivery costs. Any order delivered outside metropolitan France may be subject to possible taxes and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an order are the responsibility of the buyer and are his sole responsibility.
5. Orders
The buyer declares to be at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the seller's site. Any order placed on the site must correspond to the normal needs of a household.
The buyer, who wishes to buy a product or service must:
- fill in the identification form on which he will indicate all the contact details requested or give his customer number if he has one;
- complete the online order form giving all the references of the products or services chosen;
- validate his order after having checked it;
- make the payment under the conditions provided;
- confirm their order and payment.
Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the registered order.
6. Withdrawal
Buyers, non-professional individuals, benefit from a withdrawal period of fourteen days from the delivery of their order to return the unused, undamaged product and in the original packaging to the seller at their own expense for exchange or refund without penalty without the buyer benefiting from any of the discounts, discounts or rebates granted on them. Any product damaged by use made by the customer will not be accepted.
7. Terms of payment
The price is payable when ordering. Payments will be made by credit card. Payments by check are not accepted. Payments by credit card will be made through the secure Payline system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can read it during transport. on the network. For all transactions, the buyer's account will only be debited after the order has been registered by the seller. A paper invoice will be sent to the buyer.
8. Deliveries
Deliveries are made to the address indicated by the buyer and according to the terms specified in the order form.
Orders including at least one item on backorder are not released to the carrier until all items ordered are in stock. These orders are not split into several deliveries divided between items in stock and those which are not. In case of return of the package for any reason not attributable to the seller, the order will be considered canceled. The amount of the purchase will be refunded to the buyer minus the delivery costs without the buyer benefiting from any discount, rebate or rebate granted on these. Delivery times are given before the validation of your order when choosing the carrier.
9. Warranty
All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.
All complaints, requests for exchange or refund must be made to the following address: commande@vignobles-colbert.com or by post to the following address SAS Les caves de la comtesse - 2 rue du château, 49260 Bellevigne les châteaux within thirty days of delivery.
10. Liability
The seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
11. Intellectual Property
All elements of the seller's site are and remain the exclusive intellectual property of the seller. No one is authorized to reproduce, exploit, distribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of the seller.
12. Personal data
In accordance with the law relating to data processing, files and freedoms of January 6, 1978, information of a nominative nature relating to buyers may be subject to automated processing. The seller reserves the right to collect information on buyers, including by using cookies, and, if desired, to transmit the information collected to business partners. Buyers may object to the disclosure of their details by notifying the seller. Similarly, users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978. The automated processing of information, including the management of the e-mail addresses of users of the site was the subject of a declaration to the CNIL on April 6, 2011 registered under number 1497591.
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The customer has the possibility of registering on www.bloctel.gouv.fr in order to oppose any canvassing by telephone.
13. Archiving - Proof
The seller will archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The seller's computerized records will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
14. Dispute Resolution
These online sales conditions are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of Angers (Maine-et-Loire) for professional customers or any other French court for private customers, notwithstanding multiple defendants or warranty claims.